Purpose, Mission, Vision and Values


Our Purpose


The long-term health of the U.S. financial system is dependent on the diversification of lending (and corresponding risk) provided by community banking. This drive financial structure from the economy and small business up rather from big banking down. CRM_A is dedicated to the continuous improvement of the operational competitive position of this segment.

Our Vision


Be Essential: CRM_A's vision is to be a critical component for its clients in their systems of credit management.

Our Mission


  1. Integrate technology and services – address credit management as a single system rather than just its component parts.
  2. Reduce costs through the creation of efficiency – merge institution-specific underwriting manuals with software, communicate with core systems across credit disciplines.
  3. Improve processes, analytics and tools – create new tools and management applications to ease, automate and assist with total credit management, going beyond providing just service, technology, models and setup.

Our Values


  • Integrity
  • Reliability
  • Creativity
  • Empathy
  • Unselfishness
  • Alacrity
  • Energy